Title: How to file a complaint against a real estate company? ——Guidelines for safeguarding rights and analysis of recent hot topics
In recent years, real estate disputes have occurred frequently, and how to effectively complain to real estate companies has become the focus of many home buyers. This article combines the hot topics and hot content on the Internet in the past 10 days to sort out the specific steps for you to complain about real estate companies, and attaches relevant data for reference.
1. Recent hot topics in real estate complaints
| hot topics | Discussion popularity (index) | Main complaints |
|---|---|---|
| Delayed delivery | 85,200 | The developer failed to deliver the property within the time stipulated in the contract |
| False propaganda | 72,500 | Advertising does not match the actual delivery of the house |
| quality issues | 68,300 | Houses have cracks, leaks, etc. |
| Property disputes | 53,100 | Unreasonable property charges and poor service |
2. Specific steps for filing a complaint against a real estate company
1. Gather evidence
Before making a complaint, you need to prepare the following materials: purchase contract, payment voucher, photos or videos of housing problems, communication records with developers, etc. The stronger the evidence, the higher the success rate of the complaint.
2. Negotiate with developers
Prioritize attempts to negotiate with the real estate company and keep written communication records. If negotiations are fruitless, further measures will be taken.
3. Complain to relevant departments
| Complaint channels | Contact information | Processing scope |
|---|---|---|
| Housing and Urban-Rural Development Department | 12345 hotline or the official website of the local Housing and Urban-Rural Development Bureau | Housing quality, illegal sales, etc. |
| consumer association | 12315 hotline | False propaganda, contract disputes |
| Market Supervision Bureau | Official website of local market supervision bureau | Illegal advertising and price issues |
4. Legal avenues
If the above methods cannot solve the problem, you can file a lawsuit in court. It is recommended to consult a professional lawyer to prepare prosecution materials.
3. Typical cases of recent real estate complaints
| Case | Reason for complaint | Processing results |
|---|---|---|
| The delivery of a well-known real estate project was delayed | The developer failed to deliver the property as agreed in the contract and failed to pay liquidated damages | The housing and construction department intervenes, and the developer compensates the owners for their losses |
| Housing quality problems in a certain community | Extensive water leakage after delivery | Developer promises to repair and compensate owners |
4. Notes on complaints
1.Timeliness: Some complaints need to be made within a certain period after the problem occurs. For example, house quality problems are usually within the warranty period.
2.written record: All communications should be kept in writing as evidence as possible.
3.Avoid excessive behavior: Protect your rights rationally and avoid damaging your own rights and interests due to excessive behavior.
5. Summary
Complaining against a real estate company needs to be carried out in an orderly manner. From evidence collection to choosing a complaint channel, every step is crucial. Recent hot spots show that delayed home delivery and false advertising are common complaints, and home buyers need to be extra vigilant. We hope that this article can help you effectively protect your rights and interests.
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