How to check social security on Alipay? The latest operation guide for the whole network
With the popularity of digital services, social security inquiry has become one of Alipay’s high-frequency functions. Recent network-wide data shows that topics related to social security inquiries have soared in popularity, especially the convenient operation of Alipay, which has received widespread attention. This article will sort out the latest operating procedures for you and attach a comparison table of popular social security policy changes.
1. Detailed steps for checking social security through Alipay

1. Open Alipay APP and click on the homepage"Citizen Center"(Or directly search for "Social Security Query");
2. Select your city and enter"social security"Service sector;
3. Click according to your needs"Social Security Balance","Payment Record"or"Insurance Details";
4. Complete the identity verification (swipe your face or enter your password) to view the data.
2. Hotspot changes in social security policies in 2024 (data in the past 10 days)
| area | Adjust content | Effective time |
|---|---|---|
| Beijing | Medical insurance reimbursement ratio increased to 85% | January 2024 |
| Shanghai | New flexible employment maternity insurance | February 2024 |
| Guangdong | The pension payment date is uniformly the 15th of each month | January 2024 |
| Zhejiang | Alipay can apply for electronic social security card | Effective immediately |
3. Frequently Asked Questions
Q1: Can I check the social security in another place through Alipay?
A: Currently, cross-city inquiries in some provinces are supported, such as the Yangtze River Delta and the Beijing-Tianjin-Hebei Interconnection Zone.
Q2: What should I do if it prompts "The system is busy" when querying?
A: Avoid peak hours on weekdays (9:00-11:00), or try clearing the cache and trying again.
4. The three major functions that users care about most
| Function | Frequency of use | Satisfaction |
|---|---|---|
| Export payment records | 72% | ★★★★☆ |
| Social security transfer application | 58% | ★★★☆☆ |
| Electronic voucher download | 91% | ★★★★★ |
5. Safety tips
1. Do not redirect queries through third-party links;
2. Alipay’s official social security services do not charge any handling fees;
3. If you find abnormal data, you can call the 12333 hotline to report it.
Checking social security through Alipay has become an important way of digital life. It is recommended that users pay attention to policy updates regularly and enjoy their rights in a timely manner. If you need further help, you can enter "social security" in Alipay's "My Customer Service" to get real-time guidance.
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