1.Is cryosauna a medical device?
No, our Liquid Nitrogen cryosaunas are classified as non-medical body-care equipment.We have European CE.

2.What is your cryosaunas' lead time?
It depends on your order and our manufacturing schedule. Usually we are ready to ship your cryosauna in 20 days after  you confirm the order.

3.How much it would cost to import your cryotherapy machine to my country?
Our cryosaunas' HS Code (Product Code) is 8418699090. Based on the code your customs agent will tell you what taxes and fees you need to pay for importing a cryosauna.

4.What are your arrangements for delivering a cryosauna?
We can help you to ship your cryosauna to any country by Sea. Your cryosauna will be safely packed and quickly 
delivered to your nearest Port.
Liquid nitrogen suppliers are available everywhere. You can either google liquid nitrogen suppliers closest to your 
location or contact our sales department and get their contacts.

5.What do I do if my cryosauna has any issue?
Contact us in any convenient way. Our technical staff will help to solve the issue through Wi-Fi or give advice on 
solving it depending on the information you provide.